In Salon Purchase
Return the product to the salon with proof of purchase within 14 days of purchase
Online Purchase Returns and Refunds
- If you have received goods in connection with the contract you have cancelled, you must send the goods back no later than 14 days after informing us of the cancellation of this contract. You agree that you will have to bear the cost of returning the goods.
- All orders have a no-quibble 14-day return policy.
- If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we receive your returned products.